FAQ

FAQ About Payment & Delivery

• What are the available payment methods?

  We accept payment via Credit Card, PayPal and OCBC Bank Transfer/TT.

• How long will it takes for me to receive my order after payment?

  For order in Singapore, you can expect to receive your order within 48hours, upon payment confirmation. International Delivery may take up to 14 -21 days

• I am ordering from overseas, is bird's nest restricted in my country?

  Some countries have very strict laws about what is allowed to enter the country. We recommend buyers to check with the local authority before placing an order. Pureness Bird’s Nest will not be responsible in the event of confiscation by the local authority.

• Is the price quote inclusive of taxes and duties?

  Single item shipment to individuals is normally tax and duty free in most of the countries. We recommend buyers to check with the local authority before placing an order. Pureness Bird’s Nest will not be liable for the taxes and duties imposed by the authority in the respective countries.

FAQ About Bird’s Nest

• Can I use slow cooker to cook bird's nest?

  Yes, but please be sure that it is double boil. As it is not advisable to use direct heat to cook bird’s nest.